RegTech22 Data Summit: Applying Data Innovation with Regulatory Technologies to Improve CX

The White House issued a new executive order in late-2021 calling on federal agencies to intentionally prioritize customer experience (CX) and how the government interacts with the American public. Regulatory technologies offer approaches for vastly improving how businesses big and small, consumers, and investors interact with the information acquired by the government through regulatory processes. By applying a CX lens to the growing RegTech field, the RegTech22 Data Summit provided new perspectives about potential innovations in government regulation that benefit those providing oversight as well as make processes for regulated entities more efficient, all while providing the American people with open data resources that support accountability, effective decision-making, and responsible privacy protective environments.

 The Data Coalition’s RegTech22 Data Summit in Washington, D.C., presented by Donnelley Financial Solutions (DFIN), brought together government, industry or private sector, non-profit, and academic experts to discuss key opportunities in the year ahead:

How can the Financial Services sector apply consensus data standards and data innovations while complying with current federal regulations that affect the use of artificial intelligence?

What are the potential areas where regulatory modification could support RegTech applications?

With future regulatory approaches for environmental, social, and corporate governance, how can RegTech most effectively and securely be built into the design of future regulatory requirements and proposals?

What government-wide regulatory approaches and innovations could the Federal Executive Branch consider for improving the efficiency and security of regulatory reporting to minimize compliance and oversight costs?

 These questions and more were addressed during the RegTech22 Summit. Attendees engaged in the discussion, share your ideas and innovations, learn about models and approaches, and hear from data leaders from federal regulatory agencies in discussing the opportunities ahead.